|
IT Management |
The Helpdesk |
Disaster Recovery |
|
Software Development |
Virtual Servers |
24/7 Monitoring |
|
IT Projects |
Lunch-N-Learn |
VOIP Solutions |
|
IT Outsourcing |
Testimonials |
FAQ |
FAQ
Question: Why is there no pricing information on your website?
We customize our solutions for each client. No two clients are exactly alike. We've designed on dime for extremely small clients. At the same time, we've engineered full scale enterprise deployments for much larger clients. The bottom line is that
your support package should fit your needs and budget!
Question: Our office is very small, and we don't really have a lot of technology. We do experience problems from time to time. How can NTG help us?
We would perform a technology assessment and make recommendations on how to make improvements. NTG can still provide a scaled down IT management plan that makes sense for your organization.
Question: Our IT person is leaving us and we don't know where to look. Could NTG provide a full-time coverage service plan for my business?
Again, after performing a technology assessment we'd make outsoucing recommendations. NTG can still provide a fulltime IT management plan. For most organizations it is no longer necessary to retain forty-hour per week IT personnel. NTG can and has
saved many organizations money by outsourcing their information technology services to us.
We can schedule maintenance visits on weekly, monthly, or as often as necessary basis. We let the needs of your organization dictate to us the necessary solutions.
Question: How does the helpdesk work and how does having that help my company?
The Advantage Helpdesk is easy to use. It's as simple as entering your name and your problem via a custom website. The Advantage Helpdesk is a tool that we developed in house
inorder to serve our clients better. It allows us to categorize and assign your ticket to a support tech. If you have questions, comments, or concerns, even after normal business
hours, The Advantage Helpdesk is online and available.

