The Advantage Helpdesk

Posted by on Jun 29, 2011 in Our Technology | 0 comments

The Advantage Helpdesk

The Advantage Helpdesk is our custom built Ticket Submission system.  It is very user friendly and easy to use.

It can be accessed with Internet Explore, Firefox, or using a Apple Computer.

Here are a few of the features:

  • Web Based Access
  • User Policy Restrictions
  • Monitor Ticket Progress Online
  • Ticket History
  • Monthly Reporting
  • Easily Contact The NTG Support Team

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